Negotiation Skills

Learning Objectives:
- Develop and use the Negotiation Matrix effectively
- Use the Questioning and Listening Techniques effectively during negotiation
- Create a win-win situation for future negotiation
- Identify the Needs and Wants of the other party
- Apply the effective techniques and tactics of negotiation
- Identify and apply the 6 Laws of Influencing
By Gerald Kong – Mindpower Inspiration Hub Master Trainer
*This course is for redONE internal usage only.
NEGOTIATION ESSENTIALS
1
Introduction to the course framework
2
Negotiation Styles & Personality Analysis
INFLUENCING SKILLS
1
What is influencing?
2
Law of Liking
3
Law of Authority
4
Law of Consistency
5
Activity: Applying the Laws
6
Law of Reciprocal
7
Law of Scarcity
8
Law of Social Proof
PREPARATION
1
Principle 1 - Planner & Organizer
2
Principle 2 - Emphatizer
3
Activity: Chop the Branches
4
Activity: Creativity
5
Principle 3 - Creativity
6
Activity: Mind Reading
7
Sharing: How to manage 4 styles of person?
8
Quick Recap
9
Principle 4 - Q&L
10
Principle 5 - Far Sighted
11
Principle 6 - Unblocker
12
Principle 7 - No Means No
BONUS
1
10 Dirty Tricks
THE GOOD VS GREAT NEGOTIATOR
1
Activity: Needs and Wants
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